Terms and Conditions

Booking & Payment 

  • Payment is due before work begins. 

  • Prices are subject to change for future bookings (not already purchased services).

  • Services are non-transferable.

Cancellations & Rescheduling 

  • If you are unable to attend a meeting we have scheduled, please let me know as soon as possible. No-shows or multiple reschedules may result in a forfeit of the meeting at my discretion. 

Refund Policy 

  • No refunds will be issued. 

  • If I am unable to complete a service for you, a refund will be issued based on the amount of work left to finish. 

Turnaround Times 

  • Turnaround times can be discussed and customized to your needs. 

  • Monthly plans will be charged each month based on the date of the first payment. 

  • Monthly plans auto-renew unless you cancel via the payment processor. 

  • Turnaround times are estimated based on the agreed-upon scope of work. If unforeseen circumstances require additional time, I will communicate the delay promptly and we will come up with a solution that is fair. 

Client Responsibilities 

  • Client agrees to provide honest business and social media information,, communicate honestly, and respond to requests for information.

  • While the service is focused on meeting your definition of success, I cannot guarantee a specific outcome. Client understands that results depend on many factors. 

  • I am not liable for decisions made by your brand or your consumers. 

Scope of Work

  • If the scope of a project changes after work has begun, additional time or fees may be required. Any changes will be discussed and approved before additional work is completed.

Business Integrity 

  • Clients are responsible for ensuring their business information is accurate. I will not lie on social media and will trust in your descriptions of your brand.  I reserve the right to decline any requests that I deem problematic or dishonest. 

Right to Refuse 

  • I reserve the right to refuse service to clients who are repeatedly disruptive or disrespectful, violate these policies, or fail to meet their payment obligations. 

Accuracy of Information 

  • Clients are responsible for ensuring that any factual information, credentials, and business information they provide are truthful and accurate. Any information I receive about your audience is appropriate and legal to be shared with me. I will not create or edit material that contains false or misleading information.

By booking any of my sessions or services, you agree to these policies.

Privacy Policy

Effective Date: Aug 9, 2026

Your privacy is important to me, and I am committed to protecting the information you share while using my services.

Depending on the services you request, I may collect:

  • Name

  • Email address

  • Phone number (if provided)

  • Billing information

  • Appointment and scheduling information

  • Intake form responses

  • Documents and information you voluntarily submit, including but not limited to business information, social media account information, financial information, etc. 

  • Communications sent through email, contact forms, or other approved communication channels

Payment information is processed through secure third-party payment providers. 


How Your Information Is Used

Your information is used only for legitimate business purposes, including:

  • Providing appropriate marketing services

  • Scheduling appointments

  • Processing payments

  • Responding to questions and support requests

  • Maintaining client records

  • Improving my services and business operations

  • Complying with legal obligations when required

I do not ever sell or rent your personal information.


Confidentiality

Your documents and personal information are treated as confidential.

I will not share, publish, distribute, or disclose your work or personal information without your permission unless:

  • Required by law;

  • Necessary to process payments or provide services through trusted third-party providers; or

  • Needed to protect my legal rights or the safety of others.

Your work will never be used as a testimonial, portfolio sample, or marketing material without your permission.


Business Integrity

While I may review and research your business information, I trust that the information provided to me about your business is correct. I have no part in any executive business decisions or in verifying the legal standing of your business. 


Third-Party Services

I may use trusted third-party platforms to operate my business, including services for scheduling, payments, video meetings, email, website hosting, and file storage.

These providers maintain their own privacy policies and security practices.

Examples include:

  • Squarespace

  • Google Workspace

  • Google Meet

  • Stripe

  • Square

  • Calendly

Data Security

I take reasonable administrative, technical, and organizational measures to protect your personal information. However, no method of electronic storage or internet transmission is completely secure, and I cannot guarantee absolute security.


Data Retention

Client information and submitted materials are retained only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, or resolve disputes.

Information that is no longer needed will be securely deleted when practical.


Your Rights

You may request to:

  • Review the personal information I have about you.

  • Correct inaccurate information.

  • Request deletion of your information, subject to any legal or business recordkeeping requirements.

Requests may be submitted using the contact information below.


Cookies and Website Analytics

If my website uses cookies or analytics tools, they may collect limited information about how visitors use the website in order to improve performance and user experience.

You may disable cookies through your web browser, though some website features may not function as intended.


Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any updates will be posted on my website with a revised effective date. Continued use of my services after changes are posted constitutes acceptance of the updated policy.


Contact

If you have any questions regarding this Privacy Policy or how your information is handled, please contact me.